Take the following questionnaire to assess your warehouse operations. If you answer Yes to 15 or more questions, give yourself a pat on the back. On the other hand, if you have 10 or more No answers, there are definitely opportunities for improvements. Remember a well run warehouse saves the company money and provides excellent customer service.

20 Question Quiz – Warehouse Operations

1Are initiatives to improve warehouse efficiency regularly considered and acted on?  
2Is the receiving department properly notified in advance of all inbound shipments and customer returns?  
3Is the slotting and storage space preplanned based on the advanced receiving notices?  
4Are appropriate and efficient methods for material handling in place?  
5Is double handling of material excessive?  
6Is there a process in place to reconcile outbound shipments with the customer orders?  
7Are cycle counts (spot checks) regularly completed to audit the accuracy of inventory records?  
8Are there documented warehouse operating procedures that are current and on file?  
9Is there a current Auto CAD drawing of the warehouse layout available and in use?  
10Is the optimal storage space being utilized considering the types of products being warehoused, storage methods and material handling requirements?  
11Are the shipping and receiving staging areas properly sized so that they support the outbound/inbound work processes?  
12Is there a safety and accident prevention program in effect?  
13Are the warehouse operators properly qualified to perform their assigned functions?  
14Are there a set of operating metrics in place that can be used to monitor the performance of the warehouse?  
15Does the warehouse manager properly plan and schedule work on a daily/weekly basis?  
16Is the order cycle time (receipt of order to time of shipment) under 48 hours?  
17Is there a policy in place to monitor inventory levels (i.e. weeks of supply and inventory turns)?  
18Are the products and pick bin locations been properly located (slotted) in order to ensure efficient order processing?  
19Are the shipping errors less than 1 % of the total shipments?  
20Is the warehouse using bar coding, scanning and RF technology to support operations and inventory control?  
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